Quick Maintenance & Backup for MS SQL Privacy Policy

Last revised: 9 October 2026

SoftLab strives to maintain the confidentiality of your personal data and to protect your personal information. This Policy describes what data is collected when you use the Quick Maintenance & Backup for MS SQL program (hereinafter the Program) and the websites qmbsql.ru and qmbsql.com (hereinafter together the Website), and how this data is used.

By using the Website or the Program, the User confirms acceptance of this Policy. If you do not agree with its terms, please stop using the Website and the Program.

1. What data is collected

Registration and purchase data

When you register or make a purchase on the Website, you send us your first name, last name, e-mail address, country, city and company details through the registration form.

Cookies

The Website may use cookies to store information about where you come to the Website from, as well as your country and language settings.

Program data

When you use the Program, the following information may be sent to SoftLab:

the OS version, the .NET Framework version and the unique identifier of the computer on which the Program is installed;
the version and edition of the SQL Servers registered in the Program and their unique identifiers;
the activation key and the subscription term;
during activation and subscription checks: the hardware identifier of the server, the name, edition and version of MS SQL Server, and the IP address of the server (see the section Subscription activation data).

Activation data is linked to the activation key and, through it, to the purchaser of the subscription. The Program does not send logins, passwords, or the contents of databases and backups. Backups and cloud storage credentials are sent directly to the selected storage and do not pass through SoftLab servers.

The Program may request information from the Website and send e-mails to the address specified in its settings, for example about new releases (this option can be turned off in the Program settings). If notifications about the operation of the Program are sent through the built-in QMB account, they pass through the notification service on the qmbsql.ru website (see the section Notification service). When sending through your own SMTP server, the service is not involved.

Subscription activation data

To activate or deactivate a key and to check the subscription, the Program sends the following to the licensing server:

the activation key;
the hardware identifier of the server on which the key is activated;
the name, edition and version of MS SQL Server;
the IP address from which the Program contacts the licensing server.

This data is stored together with the activation key and the name of the purchasing organization. It is used to check the subscription, transfer the key between servers, provide technical support and detect violations of the License Agreement, for example simultaneous use of one key on several servers.

Notification service

If the Program sends e-mails through the built-in QMB account, they pass through the notification service on the qmbsql.ru website. If your own SMTP server is specified in the Program settings, the service is not involved.

To send an e-mail, the Program passes the following to the service:

the installation identifier (the ID of the computer running the QMB service), the QMB version, the notification type and the interface language;
the recipient addresses (up to 5);
the subject and body of the e-mail: reports on QMB Job runs, error texts, free disk space, service messages (subscription expiry, new version). The text may contain server and database names and SQL Server error messages;
the IP address from which the request was sent.

Passwords and the activation key are not transmitted.

Recipient addresses and e-mail text are used only for delivery and are not stored in the database. To protect against spam, the website keeps a sending log for 90 days: time, installation identifier, QMB version, notification type, number of recipients and sending result. Identifiers of installations blocked for sending spam are kept until the block is lifted.

On the mail server of the website, the text of an e-mail is kept only until it is sent. The technical logs of the website and the mail server retain request IP addresses, installation identifiers, recipient addresses and e-mail service headers; their retention period is determined by the server settings.

Data is passed to third parties only in the course of e-mail delivery, to the mail servers of the recipients.

2. Why data is collected

SoftLab uses the collected data to:

identify Users and communicate with them;
process orders and deliver purchased activation keys;
improve the quality of the Program and support;
improve the Licensing Policy of the Program;
carry out statistical research;
detect violations of the License Agreement of the Program;
deliver the notifications the Program sends about maintenance jobs and subscription expiry;
protect the notification service against spam.

3. Disclosure

Your information will not be transferred or sold to third parties, except in the following cases:

activation and subscription checks are performed through the licensing server of a third-party provider; its servers store activation keys with the name of the purchasing organization and activation data;
when delivering notifications, recipient addresses and e-mail text are passed to the mail servers of the recipients;
we may partially disclose personal information if required by law or legal proceedings.

4. Changes to the Policy

SoftLab may update this Privacy Policy. A new revision is published on this page at least 30 days before it takes effect. The Program additionally notifies you of significant changes at the e-mail address specified in your account on the website https://qmbsql.com.

5. Contact information

If you have any questions about this Privacy Policy, write to support@qmbsql.com.